If you would like to get to know your local services better you can contact your Primary Care Trust (PCT). These organisations decide what services, such as dentists, GPs, pharmacists and hospital or community-based care, that they will commission (or purchase) in your area.
Each NHS organisation has its own Patient Advice and Liaison Service (PALS) and Patient and Public Involvement (or Engagement) team. They listen to patients' views, find solutions where appropriate and link with the service planning teams to ensure that patients' opinions are taken into account when services are designed and delivered.
To contact your local teams please click on the links below:
