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East Midlands Strategic Health Authority
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Cleanliness

Right time: right place

Did you know?

  • From the national in-patient survey 93% of patients think that hospitals are clean
  • However, the majority of patients feel that our hospitals could be cleaner
  • Cleanliness is essential to provide high quality care
  • Cleanliness is everyone's responsibility.

You can expect: that a clean healthcare environment is one free from dust, dirt and debris.

Our commitment to cleanliness...

We will:

  • Treat patients in a clean, safe and tidy environment
  • Ensure that everywhere identifies a person responbsible for cleanliness
  • Be seen by you to be clean
  • Deliver high standards of cleanliness through routine basic and ongoing programmes of thorough cleaning
  • Publish clean information about how you can comment on cleanliness and listen to your views
  • Provide opportunities for you to tell us what you think and be seen to act on those ideas
  • Monitor our progress and report how wer're doing
  • Keep up-to-date with new developments.

We ask you to:

  • Help us, by keeping personal belongings tidy
  • Dispose of litter in rubbish bins
  • Inform us when you feel standards of cleanliness are not acceptable.
HiH II cleanliness

To help patients, visitors and public understand more about cleanliness we have produced a leaflet (see below).  This is what the leaflet says:

Infection control practices help reduce the spread of infections such as MRSA,

Clostridium difficile, flu and gastroenteritis. Keeping these infections at bay takes dedication from NHS staff, patients and the public.

Keeping the NHS clean is everybody’s responsibility

Cleanliness standards that patients and the public can expect from us:

You can expect the healthcare environment to be well maintained, clean and safe.

Clean means free from dust, dirt and debris.

In any NHS setting you should expect:

• That the equipment, furniture, walls, floors, toilets and wash hand basins are clean

• The environment is free from litter

• Cleaning schedules are displayed and readily available to patients and the public

• There is an indication of when toilets were last cleaned

• Fixtures and fittings are well maintained

• There is information on who to report problems or concerns to.

Your responsibility for cleanliness:

• Inform us if standards are not acceptable

• Help us, by keeping personal belongings tidy

• Dispose of litter in rubbish bins.